Special Help (by Driver) is an add-on to Loading & Unloading, for goods that need more work.
What’s included
- Carrying your goods further than 15 metres from the vehicle
- Carrying your goods up or down stairs
- Other special handling your delivery needs
Is there a lift? Your driver can use the stairs, but if a lift is available, please point them to it.
Special Help (by Driver) rates
IMMEDIATE AND SCHEDULED BOOKINGS
Business Account Customers
- Car, Car XL, Van, Small Pickup — Rp 20,000
- Small Box, Engkel Box & Pickup (CDE), Double Engkel Box & Pickup (CDD), Double Engkel Long (CDD Long) — free
- Fuso, Tronton — not available
Other Customers
- Car, Car XL, Van, Small Pickup, Small Box, Engkel Box & Pickup (CDE) — Rp 20,000
- Double Engkel Box & Pickup (CDD), Double Engkel Long (CDD Long) — Rp 30,000
- Fuso, Tronton — not available
FIXED PRICE ROUTE AND FULL DAY BOOKINGS
Business Account Customers
Free on all small and medium vehicles. Not available on Fuso or Tronton.
Other Customers
- Car, Car XL, Van, Small Pickup, Small Box, Engkel Box & Pickup (CDE) — Rp 20,000
- Double Engkel Box & Pickup (CDD), Double Engkel Long (CDD Long) — Rp 30,000
- Fuso, Tronton — not available
Rates are per vehicle, per booking.
Where to select it
Where it’s free for you, it’s already switched on. Where there’s a fee for your booking, add it at Step 2 in the app.
Other Customers: you’ll need to select Loading & Unloading as well as Special Help (by Driver) at Step 2. Special Help can’t be booked on its own. 
Want to know what else your price covers? See Immediate & Schedule, Fixed Price Route or Full Day.
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