This page covers standard service on Full Day bookings.
Booking a different time type? See Immediate & Schedule or Fixed Price Route.
Vehicle Types
Small:
- Car
- Car XL
- Van
- Small Pickup
Medium:
- Small Box
- Engkel Box & Pickup (CDE)
- Double Engkel Box & Pickup (CDD)
- Double Engkel Long (CDD Long)
Large:
- Fuso
Tronton isn’t available for Full Day bookings.
How long is a Full Day?
- Jabodetabek: 10 hours
- All other areas: 8 hours
Going over? An overtime fee applies. See overtime rates.
Where can you go?
Every destination in a Full Day booking must be within a 50 km radius of your pickup location.
What your price includes
Every Full Day booking includes:
- Driver
- Vehicle
- Fuel
- Delivery anywhere within your service area
- Tolls and parking, up to a set limit
- Loading & Unloading – free on a Business Account, a paid add-on otherwise
- Special Help (by Driver) – free on a Business Account, a paid add-on otherwise
Your driver loads at your pickup location and unloads at each destination, within 15 metres of the vehicle.
- Business Account Customers: free, included in your price.
- Other Customers: a paid add-on – select Loading & Unloading at Step 2.
Not available on Fuso.
See Loading & Unloading rates for your vehicle.
For anything Loading & Unloading doesn’t cover:
- Items going further than 15 metres from the vehicle
- Items going up or down stairs
- Other special handling your delivery needs
Who pays:
- Business Account Customers: free, included in your price.
- Other Customers: a paid add-on.
Not available on Fuso.
Where it’s free for you, it’s already switched on. Where there’s a fee, add it at Step 2.
Special Help (by Driver) will appear as an option after you select Loading & Unloading at Step 2.
See Special Help (by Driver) rates for your vehicle.
Your price already covers tolls and parking up to:
- Rp 50,000 per booking on Car and Car XL
- Rp 100,000 per booking on all other vehicles
Above that limit, your driver will ask your approval before claiming the cost back:
- Business Account Customers: approve reimbursements straight from the app – you never need cash on hand.
- Other Customers: pay your driver directly in cash.
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