Loading & Unloading is your driver helping to load your goods at your pickup location and unload them at each destination.
- Business Account Customers: free with every booking.
- Other Customers: a paid add-on. Select Loading & Unloading at Step 2 of your booking.
How far does the driver carry your goods?
Up to 15 metres from the vehicle. Beyond that, or up stairs, you’ll need Special Help (by Driver).
Loading & Unloading rates
These rates apply to all booking types – Immediate, Schedule, Fixed Price Route and Full Day.
Business Account Customers
Free on all small and medium vehicles. Not available on Fuso or Tronton.
Other Customers
- Car, Car XL — Rp 10,000
- Van, Small Pickup — Rp 15,000
- Small Box, Engkel Box & Pickup (CDE) — Rp 20,000
- Double Engkel Box & Pickup (CDD), Double Engkel Long (CDD Long) — Rp 30,000
- Fuso, Tronton — not available
Rates are per vehicle, per booking.
Where to select it
Where it’s free for you, it’s already switched on. Where there’s a fee for your booking, add it at Step 2 in the app.

Want to know what else your price covers? See Immediate & Schedule, Fixed Price Route or Full Day.
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