TIME TYPES
- Immediate
- Schedule
VEHICLES
- Motorbike
Looking for the waiting time information about other vehicles? Click HERE.
SERVICES
- First 15 minutes of wait time at each location is totally free.
- Pickup is counted as a location and each destination is also a location. Each of these locations are allotted 15 minutes of free wait time.
- For extra wait time beyond this, you will be charged Rp10,000 per 30 minute increment or portion thereof.
- For customers who pay cash, extra wait time charges are added to the customer’s cash payment to driver.
- For Business Account customers, extra wait time charges are itemized in your monthly invoice.
- In all cases, our 24/7 CS is available to assist you in the explanation and calculation of extra wait time charges.
For each location in a booking, wait time begins when a driver arrives on location and ends when customer signature is uploaded in our driver app. Please note waiting time will not begin any earlier than the schedule pickup time as shown in your app.
OVERNIGHT WAIT TIME DISCOUNT
- Overnight time period is from 7 PM to 7AM.
- 50% discount applies for wait time incurred during overnight waiting time period.
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