You can make prepayment to your wallet using True Money Wallet and use the prepaid credits for your deliveries.
How to Prepay Using True Money Wallet
1 Go to the top left menu in the app and select “Wallet”
2 Click “Add Funds”
3 Select “Online Top-up” (click here for direct bank transfer option)
4 Specify prepay amount or choose from a predefined value, then click “Pay ฿ xxx”. Minimum prepay amount is 250 baht and maximum is 50,000 baht.
5 Prepay with True Money Wallet by clicking “Digital Payment”
6 Select TrueMoney in the dropdown, input your details and click “Continue Payment”
7Input the OTP code and click “Verify”
8After a successful transaction, the prepay amount will be automatically added to your wallet. Click “View Wallet” to check top-up credits.
1.5% transaction fee will be applied for prepay made through True Money Wallet. Select direct bank transfer for a no-fee option. See instructions here.
How to Withdraw Your Prepay Credits
Your unused credits can be withdrawn through the following steps.
1Submit your credit withdrawal request in this link
2Deliveree will verify and process your request within 7 business days.
Remarks: Credits available for withdrawal are credits from your bank transfer and online top-up prepay only, and exclude other credits from promotional campaigns or refunds.
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