What is the most important thing for you when you need something delivered? Is it the speed, the price, the communication or something else? Whatever you may feel is important, all aspects of the service have their place and will undoubtedly feature at the top of somebody’s personal list. However, arguably one of the most consistently important factors for a delivery is the safety of the item, and this is something Deliveree takes very seriously.
Safety vs Other Factors
You may be thinking that safety should be a guaranteed factor, unfortunately, this is not always the case. There are countless horror stories of less reputable delivery companies mistreating parcels and packages in the name of speed and cost-cutting. This is not to point the finger at small companies, quite the opposite in fact as many of the large scale accusations have been leveled against some of the biggest international shipping companies out there. It could be argued that this is the price of speed and keeping costs as low as possible, but that does not justify mistreating the things that your company has been entrusted with handling. For many people, this is the delivery of a highly anticipated item, a gift or something meaningful, and for it to arrive damaged or worse can be heartbreaking.
The Effects of Competition
The other factor that is often provided as an excuse for the lazy handling of packages is that competition is so fierce they simply don’t have time to ensure the careful handling of every item. Again, this is a poor excuse that is applied against a dated and ineffective business model. The Deliveree app enables our customers to pick and choose their delivery information, and book it at a time which suits them. This removes all of the effort and chaos of delivery booking that many other companies subject their customers to as well as places the control firmly with the client. This business model provides the flexibility needed for our drivers as well as those sending and receiving goods, and because it streamlines the process, our customers receive a much more personal service. Competition affects us all and Deliveree is always striving to be the best. But just because there is competition out there, it does not provide an excuse to cut corners or take such liberties with packages.
Safety Should Always Be Paramount
Being a courier company, or indeed a courier, places you in a position of responsibility. Customers are expecting you to take care of their packages and make sure that they travel quickly and safely to their destinations. As a courier, this is your sole mission statement; there should never be any reason to intentionally allow harm to come to something under your care. Of course, there are times when accidents happen, and in these cases any company worth their salt will stand by their employees and make sure that customers understand exactly what has happened, but these incidents should be a rare exception, not an accepted risk. Deliveree provides a safeguard against such exception by offering a free damage warranty coverage up to 500,000 Baht.
Download Deliveree and try booking our vehicles today via Google Play Store, Apple App Store or Web App. For inquiries about Deliveree’s service or pricing, contact 02-105-4400, Live Chat or email support.th@deliveree.com everyday from 05:00 AM to midnight. For more information, please visit www.deliveree.com/th/en/
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