Due to the widespread outbreak of COVID-19, the government and private sectors may impose strict measures and regulations that affect your delivery and goods movement. Entry to some provinces or private areas may require a negative COVID-19 test result. You can require your driver to take the COVID-19 test before picking up your goods, and reimburse your driver on actual expenses.

We strongly recommend you to check updated COVID-19 measures and regulations prior to booking placement. See detailed delivery guidelines here.

Remarks: Due to testing availability limitations in many areas, we cannot guarantee that your driver will be able to access the testing as required. Our Customer Service will contact you to discuss an alternative arrangement.

Plan Before Your Delivery

Please check the latest measures and regulations with the sender or recipient(s) before scheduling your vehicle. COVID-19 test result requirements such as test type (RT-PCR or Antigen), medical certificate requirement, and test result period may vary.
Under the current circumstances, access to COVID-19 testing may be significantly limited or impossible in some areas. In case of interprovincial delivery, please confirm the testing availability with the sender or recipient(s) to avoid delivery delay or additional costs such as extra wait time charge or overnight charge.
Testing cost and wait time to get a result may widely differ based on test type and testing center. The testing fee can be between 500 to 2,500 Baht per person and it may take from 2 hours to 72 hours to receive the test result.
The COVID-19 test fee is an additional expense to be paid fully by the customer.

Business Program Customers

Select COVID-19 test reimbursement in the booking that requires your driver to obtain a negative test result.
Your driver will upload COVID-19 test receipt in the app.
You can review and approve the test fee within 24 hours after booking completion.
Approved fee is added and itemized in your monthly invoice under the “Other Reimbursements” section.

Cash Customers

Select COVID-19 test reimbursement in the booking that requires your driver to obtain a negative test result.
Pay the test fee to your driver in cash.

How to Choose COVID-19 Test in Your Booking

1. Select COVID-19 Test in the Reimbursements section in booking step 2.

2. For Business Program customers, review fee and receipt in My Bookings within 24 hours after booking completion.

For service assistance or additional information, please contact Customer Service through Live Chat or call at 02-105-400 from 7 am to 10 pm.

Partial load service allows you to deliver parcels and loads with no weight and size limitation on our application from Bangkok Metro to any location nationwide within 1-3 days. Through our advanced technology, your loads will be optimized and transported in shared vehicles along with other customers’ loads in the same route. This less-than-truckload (LTL) service offers an affordable and convenient way to send your goods.

Book Partial Load Service in 4 Steps

Partial load service can be booked on Deliveree’s mobile and web application everyday 24/7. Our drivers will pick up your goods the next day.

1. Select “Partial Load” then select your goods type (box, crate, pallet, drum, or sack), pickup date and input the pickup and delivery addresses

2. Input goods amount, size and weight. Another item can be added by clicking the add button.

3. Input contact name and phone number, and select who’s responsible for payment

4. Review booking details and price then click “Confirm Booking”

You will be assigned a vehicle within 1 day before the pickup date and the driver will call to confirm the pickup time with you directly before going to the pickup location.

Your item will be delivered within 3 days after pickup. If you require a faster delivery time, you can opt to use our on-demand whole vehicle service, which supports immediate pickup and delivery.

Packing and Packaging

Before the pickup time, please have your goods prepared by putting it in an appropriate packaging and placing a label outside to indicate recipient’s name, address and contact information.

Affordable Delivery with Partial Load Service

To help you save your delivery cost, we used advanced technology to co-load your goods with the goods of other customers on a similar route. By combining goods together into one vehicle, we maximize the utilization of cargo space which reduces shipping cost. The partial load price is calculated based on the goods size, weight and distance between the pickup and delivery locations. Price start at only ฿90, get instant quote here.

Deliver Bulky Goods Nationwide

The partial load service allows you to deliver goods of 5 kg and more from Bangkok Metro to every province in Thailand. The pickup areas in Bangkok Metro are as follows.

Bangkok
Nakhon Pathom
Nonthaburi
Pathum Thani
Samut Prakan
Samut Sakhon

Delivery Type that Best Fits Partial Load Service

You can use the partial load service to send any type of goods. The service is especially suitable for these deliveries:

Medium to large sized parcel
Heavy parcel
Parcel that requires door-to-door delivery
Parcel with flexible delivery schedule

Full Service for Partial Load Delivery

When using the partial load service, you can expect a full Deliveree experience at the most affordable price. Your app will provide you with live tracking, status updates, ETA updates, driver chat, CS chat, and notes/photos/signatures for your delivery.

In addition, as your goods will be transported directly to your recipients without a transfer through the warehouse or central sorting facility, you can rest assured that your goods will be handled carefully and damage occurrence is minimized. All deliveries receive a standard warranty coverage free of charge (4,000 baht for regular bookings and 750,000 baht for business program bookings).

You can start using our partial load service today! For further inquiries, please contact our Customer Service agents at 02-105-4400, Live Chat or email us at support.th@deliveree.com, everyday from 5:00 AM to 10:00 PM.

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Month: September 2021

COVID-19 Test Reimbursement