Privacy and Personal Data Collection Policy
Whose personal data do we collect?
We collect personal data only from those who use our platform to seek and obtain delivery service and those who provide delivery service through our platform.
What kind of personal data do we collect?
We collect data that may be required for us to help the users of our platform (either the users who places delivery request or the users who provides delivery service as requested) to obtain or provide delivery service. This data generally includes but may not be limited to addresses, phone numbers, emails, physical locations, pictures, and any other information that may be useful in the course of providing our services.
How do we collect personal data?
We may also monitor, record, store and use any telephone, email or other communication with you in order to check any instructions given to us, for training purposes, for compliance purposes, and to improve the quality of our customer service.
Why do we collect personal data?
Personal data is collected so that we may provide our service in the best possible way and also to personalize and improve your experience with our service. Personal data that users provide to us will be shared for the purpose of carrying out and completing deliveries, meaning that personal data of users placing delivery requests will be shared with users who are providing deliveries and vice versa.
We will also use your personal data for: statistical analysis; to develop and improve our software and services; to update your records; to identify which of our, or others’, products might interest you; and for market research.
Do we disclose personal data to any third party?
We do not distribute, sell, or intentionally disclose personal data to third parties except under the following circumstances:
- To improve and maintain the operation of our platform and service, we may share data with our trusted partners who have agreed to maintain the confidentiality of the personal data;
- To improve the user experience on our platform and to provide promotions to users by collaborating with trusted partners who have agreed to maintain the confidentiality of the personal data;
- To comply with laws and regulations, an official order, court order, or order by any government authority which Deliveree believes to have the authorization to issue such order.