Privacy and Personal Data Collection Policy
In order for us to provide our service to the users of our platform, it is necessary for us to collect, store, use, and update the personal data of all users. This Privacy and Personal Data Collection Policy (Privacy Policy) is provided here to allow the users of our platform to understand our guidelines for the collection and use of users’ personal data.

We urge all users to carefully review our Privacy Policy and make sure that you understand it. We also encourage all users to revisit our Privacy Policy regularly on our website as it may be updated and changed from time to time. BY USING OUR SERVICE, IT SHALL BE DEEMED THAT YOU HAVE ACKNOWLEDGED AND AGREED TO OUR PRIVACY POLICY AND HAVE FULLY CONSENTED TO THE COLLECTION, STORAGE, USE AND UPDATING OF YOUR PERSONAL DATA FOR THE PURPOSE OF PROVIDING OUR SERVICE.

Whose personal data do we collect?

We collect personal data only from those who use our platform to seek and obtain delivery service and those who provide delivery service through our platform.

What kind of personal data do we collect?

We collect data that may be required for us to help the users of our platform (either the users who places delivery request or the users who provides delivery service as requested) to obtain or provide delivery service. This data generally includes but may not be limited to addresses, phone numbers, emails, physical locations, pictures, and any other information that may be useful in the course of providing our services.

How do we collect personal data?

Personal data is collected from our website and mobile application when users register for an account and provide additional information in the course of utilizing our services for a delivery. We also provide call center support. Our call center staff may interact with users by phone or other means to collect personal data in order to facilitate the provision of our services such as the collection of incomplete, missing, or extraordinary information regarding a delivery. We may also use cookies to improve the user experience and the provision of our service.

Why do we collect personal data?

Personal data is collected so that we may provide our service in the best possible way and also to personalize and improve your experience with our service. Personal data that users provide to us will be shared for the purpose of carrying out and completing deliveries, meaning that personal data of users placing delivery requests will be shares with users who are providing deliveries and vice versa.

Do we disclose personal data to any third party?

We do not distribute, sell, or intentionally disclose personal data to third parties except under the following circumstances:

1. To improve and maintain the operation of our platform and service, we may share data with our trusted partners who have agreed to maintain the confidentiality of the personal data;

2. To improve the user experience on our platform and to provide promotions to users by collaborating with trusted partners who have agreed to maintain the confidentiality of the personal data;

3. To comply with laws and regulations, an official order, court order, or order by any government authority which Deliveree believes to have the authorization to issue such order.

Will we change our Privacy Policy?

We may update our Privacy Policy from time to time as we see appropriate or as required by law. Any changes to our Privacy Policy shall take immediate effect and can be viewed on our website www.deliveree.com.

What can you do if you have any questions on the Privacy Policy?

We encourage users to contact us via email at support.th@deliveree.com with any questions regarding our Privacy Policy.