Privacy and Personal Data Collection Policy
In order for us to provide our service to the users of our platform, it is necessary for us to collect, store, use, and update the personal data of all users. This Privacy and Personal Data Collection Policy (Privacy Policy) is provided here to allow the users of our platform to understand our guidelines for the collection and use of users’ personal data.

We urge all users to carefully review our Privacy Policy and make sure that you understand it. We also encourage all users to revisit our Privacy Policy regularly on our website as it may be updated and changed from time to time. BY USING OUR SERVICE, IT SHALL BE DEEMED THAT YOU HAVE ACKNOWLEDGED AND AGREED TO OUR PRIVACY POLICY AND HAVE FULLY CONSENTED TO THE COLLECTION, STORAGE, USE AND UPDATING OF YOUR PERSONAL DATA FOR THE PURPOSE OF PROVIDING OUR SERVICE.

Whose personal data do we collect?

We collect personal data only from those who use our platform to seek and obtain delivery service and those who provide delivery service through our platform.

What kind of personal data do we collect?

We collect data that may be required for us to help the users of our platform (either the users who places delivery request or the users who provides delivery service as requested) to obtain or provide delivery service. This data generally includes but may not be limited to addresses, phone numbers, emails, physical locations, pictures, and any other information that may be useful in the course of providing our services.

How do we collect personal data?

Personal data is collected from our website and mobile application when users register for an account and provide additional information in the course of utilizing our services for a delivery. We also provide call center support. Our call center staff may interact with users by phone or other means to collect personal data in order to facilitate the provision of our services such as the collection of incomplete, missing, or extraordinary information regarding a delivery. We may also use cookies to improve the user experience and the provision of our service.

Why do we collect personal data?

Personal data is collected so that we may provide our service in the best possible way and also to personalize and improve your experience with our service. Personal data that users provide to us will be shared for the purpose of carrying out and completing deliveries, meaning that personal data of users placing delivery requests will be shares with users who are providing deliveries and vice versa.

Do we disclose personal data to any third party?

We do not distribute, sell, or intentionally disclose personal data to third parties except under the following circumstances:

1. To improve and maintain the operation of our platform and service, we may share data with our trusted partners who have agreed to maintain the confidentiality of the personal data;

2. To improve the user experience on our platform and to provide promotions to users by collaborating with trusted partners who have agreed to maintain the confidentiality of the personal data;

3. To comply with laws and regulations, an official order, court order, or order by any government authority which Deliveree believes to have the authorization to issue such order.

What are the permissions requested on the Mobile Device?

Depending on the User’s specific device, this Application may request certain permissions that allow it to access the User’s device Data as described below. By default, these permissions must be granted by the User before the respective information can be accessed. Once the permission has been given, it can be revoked by the User at any time. In order to revoke these permissions, Users may refer to the device settings.

The exact procedure for controlling app permissions may be dependent on the User’s device and software. Please note that the revoking of such permissions might impact the proper functioning of this Application.

If User grants any of the permissions listed below, the respective Personal Data may be processed (i.e accessed to, modified or removed) by this Application.

Location permission

Used for accessing the User’s device location. This Application may collect, use, and share User location Data in order to provide location-based services. The user’s location is used to determine the country of services, as well as to help the user pinpoint delivery locations for the course of providing a delivery.

Camera permission

Used for accessing the camera or capturing images and video from the device. The images are used to identify delivery items to help the course of a delivery.

Contacts permission

Used for accessing contacts and profiles on the User’s device, including the changing of entries. The contacts are used to be added into locations contacts, to help a course of a delivery.

Phone permission

Used for accessing a host of typical features associated with telephony. This enables, for instance, read-only access to the “phone state”, which means it enables access to the phone number of the device, current mobile network information, or the status of any ongoing calls. The phone permission is used to let the user call to facilitate the course of a delivery process.

Reminders permission

Used for accessing the Reminders app on the User’s device, including the reading, adding and removing of entries. The permission is used to notify and remind a delivery event during a delivery process.

SMS permission

Used for accessing features related to the User’s messaging including the sending, receiving and reading of SMS. The permission is for the user to contact during the course of a delivery.

Social media accounts permission

Used for accessing the User’s social media account profiles, such as Facebook and Google+. The permission is used so the user can connect to our Application using their social accounts.

Storage permission

Used for accessing shared external storage, including the reading and adding of any items. The permission is used so the user can save a picture to his phone when necessary.

Will we change our Privacy Policy?

We may update our Privacy Policy from time to time as we see appropriate or as required by law. Any changes to our Privacy Policy shall take immediate effect and can be viewed on our website www.deliveree.com.

What can you do if you have any questions on the Privacy Policy?

We encourage users to contact us via email at support.th@deliveree.com with any questions regarding our Privacy Policy.